I really hope you love your new clothes but if you are not happy with your item(s), please contact me within 7 days of receiving them & we can discuss what is best to do. If you do not like your item I can offer a refund (minus postage) but the item must be unworn and in it’s original condition. Please contact me first before posting any item back.
I double (& triple) check everything I make but I am human & mistakes sometimes happen! Please just let me know of any faults as soon as you receive/wear your garment again within 7 days. I will repair any faults (provided the garment is unworn & has arrived faulty) or replace the item in the unlikely event this isn’t possible.
Please please check the sizing guides before making your purchase. Alterations to items already purchased & made also take a huge amount of time which I do not include when I price my items. I can make alterations but would need to charge £10/hour to do them.
Some items have a sample which can be borrowed to check the sizing & fit. All products have detailed measurements either on their product description or directly linked on their product description so they are easy to find. Contact me if you have any queries.I am unable to offer a refund on any item that has been made to measure. Please do contact me though & we can discuss if there is anything that can be done.